Enterprise Virtual Queuing System

Enterprise Virtual Queuing System enables you to define the way your customers are managed in service and deliver a personalized customer waiting experience.

Wavetec’s Virtual Queuing system allows customers and visitors to enter a queue by taking a ticket via different channels such as our Self Service Ticketing Kiosk, Web Ticketing, Mobile App and Online Appointment.

Linear Queuing System

UNO-Q – Plug n Play Electronic Call Forwarding is a quick and easy to install, ticket-less queuing solution.

Customers wait in a single line, are served when it’s their turn and when the counter is open. Linear queuing improves single line queuing experiences, reduces waiting times & increases operational efficiency.

Digital Signage

Wavetec has been implementing and integrating digital signage solutions in businesses globally. It offers a diverse spectrum of integrated end-to-end multi-purpose Donatello Digital Signage solutions ranging from slim designed units to large format displays such as: Donatello Media Player, Donatello Vertica, Donatello Linea, & Donatello Suite Solution.

Customer Feedback Solution

Wavetec Customer feedback is the key to extract data about customers experiences and find out what they expect from you.

Opinion Plus provides organizations with instant feedback, which helps to strengthen the relationship and improve service quality.

By virtue of its expertise and advanced solutions, Wavetec has established a strong clientele in over 70 countries, and is a leader in queuing solutions, digital signage and customer feedback solutions. With over 2 million people passing through our customer experience solutions daily, Wavetec is at the forefront of technological advancements.

Key Projects

About Wavetec

Wavetec is a multinational technology company that is on the forefront of technological revolution since more than two decades, and enjoys a firm presence in over 70 countries. Wavetec’s credible customer portfolio, rich integration tools, and customized solutions are eminently known worldwide.

With 8 Regional Offices and partnerships around the globe, Wavetec helps businesses organize, engage and measure customer flow with its innovative and advanced customer experience solutions.

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